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Ref. Post #17 Today I received a letter from Toyota Motor Sales, U.S.A., Inc. (TMS) in response to my certified letter requesting that Toyota repurchase my vehicle under the guidelines of the Washington State Lemon Law. In their letter, TMS stated that they have forwarded my certified letter...

Charlie, I took my Corolla in this morning to a different dealership. After they checked me in the service person was reviewing the previous service records and stated, "I noticed that you have had the vehicle in before for the same problem." I told him that yes I had and he replied that after...

I filed a complaint with the NHTSA about a week ago for this issue. You can read my complaint by going to...

Charlie, the story and dance you got from Toyota is probably the same story told to everyone that has ever complained to them about the radio/GPS problem. Please post if you have another dealership even accept to look at your vehicle for the GPS problem and provide you with a written work...

Update to Post #31. The KIROTV "Jessie Jones show" out of Seattle investigative personnel met with me on Friday, July 3rd at 11:00 AM as previously scheduled. This was our first meeting in regards to them investigating my complaint to them following my on-line complaint regarding my experience...

Jolly, thanks for the info which I find interesting. If they did have the same problem with the Camry's tested at the dealership it makes one wonder which/what model radio it was. Now I am wondering if the dealership was mistaken when he said that it was Camry's when he meant Corolla's...

Donabed, I think Charlie must be correct in stating that only the Radio model 100150 has this defect. Since my dealership customer relations manager stated that they also found the same problem on the 2 new Camry's they had in stock I wish I would have asked him if they also had the Radio model...

Charlie, I forgot to mention that I found out that when you log a complaint with Toyota Motor Sales to file a complaint they will take the information and give you a case number. However, once they give you an answer to your complaint whether it be verbal or writing and they give you an...

Hey Charlie, This morning, I logged another complaint with Toyota Automotive Sales USA and given another case number # 1506253311 and after being on hold for quite some time I was told by the Toyota rep that they would investigate and call me back with an answer. I received a telephone message...

Just to let you guys know, I received my 2nd reject of Toyota being not able fix the attenuation problem on my radio. This Toyota service record has the following comments on it by the Toyota dealership service man. It reads, "Customer radio does not mute when the audible nav prompts are...

Very good input jolly, and I agree with you that filing this under the Lemon Law of my state will be easy but, the question is will they consider it as a major defect or even consider it an issue as a safety factor. We pay for our seat belts and we expect them to work and we paid for our...

Hi Charlie, glad to see Toyota is working with you on this issue. I received a call from the customer relations manager from my dealership today. He informed me that yes it is a defect and he stated they tried three of their new Camry's and they have the same issue. He is going to push it...

Great Charlie, it will be interesting to say the least to hear what they have to say. Not to sound like a smart aleck but, when they call you, put some music on so you can do the two step shuffle when they feed you more B.S. on why their Radio/GPS is being manufactured that way. Actually...

Well, the more I thought about it the more this whole problem has been weighing on my mind. I believe Toyota has known about this problem for quite some time as Charlie's is a 2014. This is an indication that since nobody was complaining why bother addressing the problem. So, tomorrow morning...

Great info Charlie and thanks for posting their email. If everyone that is having this problem keeps posting their interaction with Toyota and their responses on this thread than all of us can use this thread as evidence if we are forced to follow through with filling with the Lemon Laws of our...

Another update. Hope you guys aren't getting tired of my posts but, I am actively trying to work this problem and to keep everyone tuned in. Late this afternoon I was in touch with the tier 2 Toyota factory reps. Had a real good rep who understands our complaints and also said it definitely...

Hi everyone, today I took my Corolla back to the dealership as the service guy wanted to reload the latest update to see if would fix the problem. It did not. So, the service man called the radio factory, which I believe is Fujstu for the second time. Fujitsu told the service man that they...

Hi Charlie, I read through all that and it appears none of it fixes our problem. I checked my radio last night and my latest and only software load is AU.70.34 which I believe is the newest. I also filed a complaint on carcomplaints and hopefully that will get some attention. It just frosts...

Thanks for your response Charlie, two bad there is no way we can email each other through this forum. We need to stay on top of this as Toyota will just keep giving us the round around. I checked on the right corner of my radio and the model no is 100150. My states lemon law says that it must...

Don't feel bad Charlie, I just purchased a 2015 Corolla S Premium and have the same problem. Took it to my Toyota dealer today and service man said both you and I are right, there is a definite problem most likely in the software as he spoke with radio mfg and they told him to update with...