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Toyota Corola Jaquie-I would read some of the previous posts. I think you'll find the answer to your problem. Then you can address it and perhaps educate the folks at your local dealer. It's a great car once it's fixed!:yes:

rear brakes So now Mom tells me the dealer factory trained mechanic made a mistake. She still has plenty of brakes left on the rears. Thanks for the replys.

My Mom has a 2011 Corolla with a whopping 5k miles on it. The local dealer has told her the rear brakes are down to 4 percent. No mention about the condition of the fronts. The explanation to her was it was likely due to her driving style. I don't buy it at all, and it sounds like another...

ehtruett: Take a look at the previous post by allegram. You can print out the technical service bulletin (TSB), and perhaps take it to the service dept. manager. I would ask them to perform the repair based on that. Don't settle for mediocrity. I still believe these are good cars. This...

That's great news. The prominent dying quality of "customer service" may not be totally dead after all. Enjoy your Corolla for many years to come.

I agree with corolla mike. You've done your homework and educated yourself. I would speak directly with a service dept. manager. Be professional, and respectfull, but let them know you're educated about the problem. You know it can be fixed. I'll bet you get positive results if you present the...

Shim/trim pedal....? Customer service is truly a "lost art" that doesn't seem to exist anymore. No one cares, it's just "gimme a paycheck" and leave me alone. What is the deal with the shim/trim pedal thing? Is this a recall issue? This is new to me. Thanks.

Liability language is good stuff, and truthful Corolla Mike, I believe you're right, it's likely the ECM. Thanks for the correction. This was important to me. My Mom is not likely to be driving much longer, and this is likely her last "new car." I accept that, but wouldn't and couldn't...

Mike: My Mom's 2011 Corolla had the same exact issue as yours. After the second trip to Toyota of Marin, in San Rafael, CA., it was fixed. They apparently re-programmed the ECW, according to Paula, the Service Dept. Mgr. Perhaps your dealer could contact our dealer? The car runs great now...

We bought a 2011 Corolla for my Mom in June 2011. From the beginning, there was an issue with the accelerator, mainly above speeds of 35 mph. With constant pressure on the gas pedal, speed would drop approx. 200 rpm, then go back up. Additionally, when I took my foot of the gas at highway...