I am just going to copy and paste the review I left for the dealer about the issue I have been having with my radio.
Bought a used 2014 Toyota Corolla S in February of 2018 and after almost exactly one year the radio quit working. Basically, when you turn on the car the radio boots up and then goes into an update screen that just keeps loading over and over. Scheduled an appointment to get the radio fixed thinking this should be a simple fix. However, while I was waiting for the technician to fix the radio, or at least get me a reasonable quote on fixing it I was approached by a dealer who tried to talk me into leasing a brand new Corolla. I didn't want a new car as the one I had was working fine besides the radio, so after about 30 minutes talking with the dealer (All the while he was taking phone calls and walking off at random to help others) I convinced him that I would not be leasing a new car. Went back to waiting for some information on my car and after being at the dealership for a little over an hour, which I feel is a reasonable wait time, I was told there was nothing they could do to fix my radio and that I would need to purchase a new one. A new unit costs $1,000.00 on top of a $60.00 installation fee. This seems completely unreasonable for a car that I've only been driving for a year and only has 80k Miles on it. This will be the last Toyota that I purchase, I am incredibly upset with Toyota because checking internet forums this has been a very well known issue with this model of car for well over 2 years, which means they knew about it before selling me this car and failed to mention it may become an issue at some point.
Bought a used 2014 Toyota Corolla S in February of 2018 and after almost exactly one year the radio quit working. Basically, when you turn on the car the radio boots up and then goes into an update screen that just keeps loading over and over. Scheduled an appointment to get the radio fixed thinking this should be a simple fix. However, while I was waiting for the technician to fix the radio, or at least get me a reasonable quote on fixing it I was approached by a dealer who tried to talk me into leasing a brand new Corolla. I didn't want a new car as the one I had was working fine besides the radio, so after about 30 minutes talking with the dealer (All the while he was taking phone calls and walking off at random to help others) I convinced him that I would not be leasing a new car. Went back to waiting for some information on my car and after being at the dealership for a little over an hour, which I feel is a reasonable wait time, I was told there was nothing they could do to fix my radio and that I would need to purchase a new one. A new unit costs $1,000.00 on top of a $60.00 installation fee. This seems completely unreasonable for a car that I've only been driving for a year and only has 80k Miles on it. This will be the last Toyota that I purchase, I am incredibly upset with Toyota because checking internet forums this has been a very well known issue with this model of car for well over 2 years, which means they knew about it before selling me this car and failed to mention it may become an issue at some point.